We're here to help. Most questions can be answered below — if not, reach out any time.
support@join-stack.com
We reply within 24 hours.
Use the Report button inside the app. Reports reviewed within 24 hours.
Open the app → Profile → Settings → Delete Account. Your account and associated personal data are removed within 30 days.
Subscriptions are managed by Apple. Open iOS Settings → [your name] → Subscriptions → STACK → Cancel. Your subscription stays active until the end of the current billing period.
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and select your STACK purchase.
Sign in to STACK with the same account, then open Settings → Restore Purchases.
Tap "Forgot password?" on the sign-in screen and enter your email. You'll receive a reset link within a few minutes (check spam).
Our moderation team reviews every report within 24 hours. We take action including content removal, warnings, suspension, or permanent bans depending on severity.
Open Profile → Become a Creator. Creator tools including pinned products, affiliate links, and analytics are available with STACK Pro.
Yes. Send takedown notices to dmca@join-stack.com. See our Terms of Service section 8 for required information.